You did the right thing taking the first step. Now the phone rings on our end. Here is exactly what happens next so you are not left guessing.
Active Leak? Call Now (352) 696-8989Sarge pulls satellite imagery, aerial measurements, and an area-detail report on your property before he calls. By the time the phone rings, he already knows your roof footprint, slope, age estimate, and what to look for. No guesswork. No discovery questions.
If you sent this during normal business hours, expect a call from Sarge inside one business hour — aerial report in hand. He picks up or calls back personally. No gatekeeper, no call center.
If you submitted overnight, on a weekend, or during a holiday, the call comes by end of the next business day. The aerial work still gets done first — so the call is short, sharp, and useful.
If your roof needs a closer look, Sarge schedules a free on-property drone scan at your convenience. 4K aerial, condition report, granule check, deck assessment. No obligation. No salesman.
The phone that rings yours is Sarge himself — not a call center, not an offshore script-reader, not a lead-handler asking you to re-explain everything. He has your message in front of him. He knows roofing. He calls you because he's the one who's going to walk your roof.
The conversation is short. Five to ten minutes. We figure out what you actually need, when we can come look, and whether this is a same-day situation or a scheduled inspection.
None of this is required. But if you have it ready, the call goes faster and we walk away with a better picture of your roof situation:
Smart move. Florida is the largest roofing scam market in the country. You should verify any contractor before you talk to them. Here is the verification pack for State Certified Roofing & Construction:
If anything in that pack does not check out when you verify it, do not get on the call. That is the test we want you to run.
Five-step playbook. Ten minutes. Apply it to us, apply it to every other contractor. Protect yourself.
READ ›What is real, what is marketing. Manufacturer vs workmanship. What to ask any contractor.
READ ›If this is claim-related: what your carrier actually wants, FL Statute 626.854, and the documentation that matters.
READ ›The form is the slow path. If you have an active leak, hurricane damage, water in the house, or a tarp that needs to be on the roof today - call now. We answer.
Call Sarge - (352) 696-8989Fill this out. Sarge calls you back personally — same day, no call center.
What Happens After You Send It
Got neighbors asking the same question? When Sarge is already on your street, the truck's already there — tell him who else on the block wants a walk and he'll work it into the same trip.
